18. SHIPPING INFORMATION
(A) DELIVERIES WITHIN INDIA
For India, shipping is free.
(B) INTERNATIONAL DELIVERIES
For International deliveries, we charge a standard courier charges for shipping. Our international shipping is done through following international courier services Aramex or UPS.
(C) DELIVERY TIME
Shipment/delivery time of the order starts from the day of receipt of the payment confirmed against the order placed with PATINE and all necessary documentation, relating to transportation, tax, etc. as may be reasonably requested for by PATINE are completed. Within India all of PATINE’s orders are shipped door-to-door from our warehouse in New Delhi, India to your provided shipping address via our delivery partners. Processing the order normally takes 4-5 working days and then shipping within Indian normally takes 3-4 Weeks, the estimated delivery time is 6-7 working days, however in some special case there may be delays.
For international users we shall intimate the estimated delivery time through an e-mail once the order is processed. In case of unforeseen delays in the Delivery Time beyond one month of the estimated Delivery Time, PATINE will notify customers so that customers may choose to cancel their order.
In case of unforeseen delays, we will inform the User. At this point, the order may be cancelled by the user with our consent.